Thank you for choosing Roseland Animal Hospital as your Veterinary Care Team in sunny Sebastian. We value your trust in our ability to care for your pet and we promise to provide your pet with the compassionate and high-quality treatment that your fur baby deserves. To understand what to expect for your first visit to our practice, please read through this page thoroughly. You will find all the practical information you need, such as a map and directions to our office, practice hours, payment policies, and more.

Your first visit to our office will request that you please bring with you, or have emailed to our office, a copy of your pets medical records from any previous veterinary hospital visited.  This allows us to review past medical history that may be pertinent to the visit and to allow us to establish a fundamental relationship with you and your pet(s). During your visit, we will review any medical history on your pet(s) such as medical diagnoses, vaccinations given, and any medications your pet(s) may be taking. This will help us develop a proper health regimen that fits you and your pets individual lifestyles.

Online Pharmacy

We have partnered with VetSource, as our online pharmacy, to provide an online option for our clients to order food or medications that can be shipped directly to your home.  We are very competitively priced with our hospital pharmacy but we do not carry all products in our hospital.  Our online pharmacy is a trusted alternative option for products we do not carry. If you would like to learn more, you can click on the pharmacy link or call our office 772.571.5021. Written scripts are also available upon request.

All patients will need to be seen at minimum of once a year and all required testing will need to be current for our staff to authorize refills of medications.

We will do our best to honor your appointment time; however, if there is a patient involved in an emergency situation, we must address their needs of that patient first.  If you are not going to be able to make your appointment time, please contact our office, and our customer care team will be happy to reschedule your appointment.

If you are dropping off your pet for the day for medical care or a surical procedure, we ask that you arrive between 8:00am-8:30am. This will allow the staff time to review any paperwork needed and access your pets needs.

We do provide emergency care during normal business hours.  After hours or weekend emergencies, we refer all patients to one of the local emergency clinics. For more information, please check out our Contact Us/Emergency Info.

ALL PAYMENTS ARE DUE AT THE TIME SERVICES ARE RENDERED.

We keep our prices fair and affordable to help the community. We do not provide payment plans. If you are in need of financial assistance, you can apply at CareCredit.com or ScratchPay.

We accept the following forms of payment with proper identification:

☼Cash
☼Checks
☼Credit Cards: MasterCard, Visa, Discover, American Express.  ALL CREDIT CARD transactions will incur a 3% processing fee.  There are NO FEES on Debit transactions.

☼CareCredit  which offer third-party payment plans to qualified applicants

☼Scratchpay

Pet insurance: Our office accepts insurance forms for all companies insuring pets.  We will be happy to fill out or sign any pet insurance forms and/or provide a copy of the medical records to assist you with obtaining reimbursement.  Please allow our office 72 hours to process all claims. All patients with pet insurance will be required to pay for services at the time services are renderend and pet parents will need to submit your receipts/forms for reimbursement.

In the event that your pet needs hospitalization, you may be asked to leave a partial deposit. The initial deposit will include the office visit plus half of the estimated cost of treatment. The balance is due upon completion of services. 

For more information on our payment and financing options, please give us a call. (772-571-5021)